Refund Policy
I accept exchanges and returns within 30 days of purchase on unused items.
Contact me within 14 days of delivery
Ship items back within 30 days of delivery
Please email me at sweet.lavender8822@gmail.com. to begin your return/exchange process.
Sale items are final sale.
I stand by the quality of my gifts and i'm happy to repair or rework your piece at any time.
If you have any issues with your order please email me: sweet.lavender8822@gmail.com.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please email me f you have questions or concerns about your specific item.
Unfortunately, I cannot accept returns on sale items or gift cards.
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please email me f you have questions or concerns about your specific item.
Unfortunately, I cannot accept returns on sale items or gift cards.
I understand that every situation is different. These are my general policies, but I handle everything on a case-by-case basis. If your issue is not addressed here, no worries! I want to help you with whatever you need. Just email me at and I will respond as soon as possible.